FAQ

  1. Why is SunUp Nutritionals better than other brands?
  2. What are the dosage requirements?
  3. Does SunUp Nutritionals offer bulk or lot discount pricing for buying levels?
  4. What should I do when the package or seals are broken?
  5. Can I return unused portions of product if I am not satisfied?
  6. Should I check with my doctor before I use any health product?
  7. Do you offer gift certificates for these products?
  8. Which shipping methods are available, and when will my order arrive?
  9. What is the SunUp VIP Program?

Why is SunUp Nutritionals better than other brands?

SunUp Nutritionals believes in the power of nature. Our carefully sourced products are made up of the finest natural ingredients, with input from a renowned team of functional and integrative medicine doctors. Our mission is to help health-minded people tackle – naturally –the common conditions that erode quality of life for so many.

What are the dosage requirements?

The dosage recommendation is included on the label for the product. Customers are asked to follow label instructions unless otherwise directed by their physician.

Does the company offer bulk or lot discount pricing for buying levels?

Not at this time.

What should I do when the package or seals are broken?

Should your package arrive damaged or tampered with, do not take the supplements. Return to us in just a few simple steps. Visit the Returns section on the website for instructions. Please call us at 877.873.7441 or 1.443.353.4383 if you have any questions. We will be happy to replace it for you.

Can I return the unused portion of the product if I am not satisfied?

Yes. You may return the unused portion of the product AT ANY TIME, for any reason. You will be refunded the full cost of the product price. Visit the Returns section on the website for instructions.

Should I check with my doctor before I use any health product?

As with any change to your health or diet, we recommend you speak with your healthcare professional before starting any new health program.

Do you offer gift certificates for these products?

Not at this time.

Which shipping methods are available and when will my order arrive?

EXPRESS SHIPPING: You’ll be given the option to upgrade to Express Shipping during checkout, for the price of $30.00. Customers anywhere in the U.S. should receive their order within 4–5 business days—guaranteed. Express Shipping is available for Auto-Delivery Service orders—it will be applied to your first shipment only. We’re sorry, but Express Shipping is not available to Canada or other countries at this time. Express Shipping is also unavailable to PO Boxes in any county.

STANDARD SHIPPING: We offer $6.95 flat rate shipping on all orders delivered within the U.S. Orders placed online are processed within 3 business days via USPS Priority Mail. Orders should arrive within 7–10 business days. (Orders to Alaska, Hawaii, Puerto Rico, and Guam can take 10–20 days with Standard Shipping.)

What is the SunUp VIP Program?

SunUp VIP Membership is a FREE and easy way to get the most out of your SunUp supplements. As a SunUp VIP Member, you’ll lock in exclusive VIP savings and ensure you have a fresh supply of what you need exactly when you need it.

When you upgrade to this complimentary VIP service, we’ll get your first shipment out to you as quickly as possible. When your initial order is almost out, your credit card will automatically be billed for the same order you choose today. That way you will have a new supply ready to go just before you run out. No forms, no phone calls and no last-minute express orders.

And, as a thank you for enrolling in this VIP service, we’ll guarantee the price you pay never goes up… and we’ll pay the shipping on every single supply!

You can cancel your SunUp VIP Membership at any time and for any reason with no obligation by calling us at 877.873.7441 or 1.443.353.4383.